Robin Powered updates
Robin Powered updates
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New options to support vibrant workplaces

 

Product

  

Investing in company-wide technology requires cross-functional collaboration 🤝 and strategy alignment 🎯

Here’s what we know: 73% of managers using a workplace experience solution feel empowered with appropriate tools to execute their hybrid work strategy. What does that tell us? Connecting distributed teams is made easier with the right platform.

In an effort to serve a more wide array of hybrid strategies, we’ve updated our offerings to better support customers and their evolving teams and goals. 

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No matter if you’re just starting out or are looking for an enterprise-level solution, here’s how Robin can help:

Starter offers the essentials for starting any hybrid journey for up to 25 users and one floor plan. This plan is deliberately designed with platform features that promote end-user engagement.

Team helps you collaborate with distributed employees and build a vibrant workplace community. Think everything in Starter, plus unlimited users, floors, workplace analytics, employee feedback and advanced integrations.

Bigger organizations often have more complex workplace needs – we get it. Enterprise offers everything in Teams, plus more advanced security, controls and advanced analytics.

Learn more about the new options and pricing here.

A new way to signal trips to the office

 

Feature

  

Coordinating your work week is all about flexibility, which is why our new capability lets you signal intent to go to the office – without having to book a desk.

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Let your team know your schedule, so you can plan for collaboration and optimize your time in the office.

Curious about who's going to be in the office that day? Want to book a workstation nearby a colleague? Need to share your plans with your team? We've got that covered, too.

Head on over to the "Schedule" tab on desktop or the "Pass" tab on mobile to start planning your week!

By the way: you can still access the room calendar view by going to Schedule > Meeting Rooms.

Simple check-ins with QR stickers just got easier

 

Feature

  

Habit-formation is about simple actions that are repeated in a consistent matter over time.

We know that organizations who leverage QR stickers as part of their check-in process have an average of 208% more active users than those who don't, and see a 25% increase in employee check-ins overall.

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To help your hybrid strategy adoption, we are making it even easier for you to deploy stickers across your organization. Visit Manage > Stickers in Robin, select the office location you want to send them to, and watch the check-ins roll in.

Admins: get a people-focused view of who is coming into the office, what is being used and when

 

Feature

  

The new Office Trips tab inside of Robin analytics shows admins who is coming into the workplace and the percentage of desks actually used. Premier customers can dig in even further, breaking down this information by department.

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In Robin, visit Analytics > Office Trips to view:

  • Total # of reservations and check-ins (aka employees who booked a desk)
  • % of in-office employees who also booked a desk
  • Above data, broken down by floor

For more information, visit the Office Trips resource in the Help Center

Your favorite workplace platform is now available in 4 new languages

 

Feature

  

👋 Hello, Bonjour, Hallo, ¡Hola!

We are very excited to announce that the Robin mobile app and web dashboard is now available in French, Canadian French, German and Spanish (as well as English) to all our end users and workplace administrators.

Changing your desired settings is easy!

  1. Click on User Settings in either the mobile app or the web dashboard
  2. Scroll to the Language section under Localization
  3. Select the language of your choice from the dropdown menu

Mobile

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Web Dashboard

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For more information, see the Supported Languages resource in the Help Center.

Share holidays, half-days or other closures at your office

 

Upgrade

  

⛱️ Whether it’s a federal holiday, a company event or custom hours due to scheduled maintenance, you can now share office closures with your teams.

Set your ad-hoc closures for each building in the Manage Office section of the dashboard. Ad-hoc closure.png

This closure will then be reflected in your office’s hours of operation and all you have to do is decide if you’ll be enjoying a 🍹 or a 🧉 on the beach!

Build a better workplace with real-time data

 

Upgrade

  

🧠 We believe in using data and insights from our entire customer base globally to help you make better decisions about your team’s needs.

📈The Global Hybrid Trends dashboard in your Analytics view, is a benchmarking tool that can help you understand where your people, places and policies stand in comparison to thousands of companies worldwide.

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Improve check-in and check-out experience for your guests

 

Upgrade

  

✍️ Office guests can acknowledge waivers, NDAs and other documents part of the check-in experience. All you have to do is navigate to the Visits screen, select Add document and follow the prompts. See more details on documentation agreements here. Guest - mobile agreement.png

👋 Guests can now also use the Check out capability beside their name to indicate the completion of their visit. If they are in a rush, admins can also check guests out directly in the Web Dashboard.

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Provide feedback anonymously on your experience

 

Upgrade

  

🤫 Have feedback about your office but don’t want to share your name? No problem!

Anonymity provides a safer space for people to provide feedback on their experience in the office. Admins can turn on anonymous feedback for their organizations and users can share their in-office experience without their name or role visible.

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Schedule announcements for your office

 

Upgrade

  

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Admins can now schedule announcements, making it much easier to plan for future events, updates and notifications about the office.

How are teams using announcements?

  1. 🏀 Office events like a pizza party or March Madness spirit days
  2. ✅ Policy and guideline changes for the office
  3. 🚧 Alerts for renovations, ex. "Floor 1 Bathrooms offline for the day"
  4. 🐶 "Dog Days" for people to bring their pups to the office
  5. 🚫 Office closures

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Admins can also set announcements to archive past a specific date, ensuring people only see the timely notifications. To set up an announcement go to Manage > Announcements or use this guide.