Manage multiple desks with templates

Administrators can easily create hundreds of desks at once using the new template feature. Create and save a desk configuration via Manage > Templates. Templates can include whether the desks should be in a pod or table, quantity of desks, amenities, and the seating strategy (i.e., hot, hotel, assigned).

Name template pick table or pod.png

Naming convention and amenities.png

Once added, use templates to quickly add multiple desks to a space at once, without needing to configure each individually.

Create a desk template and use it to add desks to a space.

Provision users from the Okta integration

Enterprise organizations who use the Okta connector app, can now enable provisioning features.

Robin supports the following provisioning features:

  • Push New Users: New users created through OKTA will also be created in Robin.
  • Push Profile Updates: Updates made to the user's profile through OKTA will be pushed to Robin.
  • Push User Deactivation: Deactivating the user or disabling the user's access to the application through OKTA will deactivate the user in Robin.
  • Import New Users: New users created in Robin will be downloaded and turned in to new AppUser objects, for matching against existing OKTA users.
  • Import Profile Updates: Updates made to a users profile in Robin will be downloaded and applied to the profile fields stored locally in Okta.
  • Reactivate Users: User accounts can be reactivated in the application.

Robin Okta Connector App.png

Set up Robin user provisioning in Okta

Fixed in May 2018

A collection of fixes and recent quality of life improvements:

  • We apologize to folks with special characters, like Kevin O'Mälley, 张伟, or Prince. Your name will now appear as your parents intended within the web dashboard.
  • Some useful information on the billing page took a brief hiatus, and has now re-emerged with a vacation glow. Billing pages now include the billing address on file and the VAT number.
  • Fixed an issue where maps would not fully load on Internet Explorer 11 and Edge.
  • Fixed an issue where the button to configure SCIM deviously remained disabled, despite all attempts to reason with it.
  • The web dashboard will now redirect logged out users to their organization's login page, instead of making them type. out. the. entire. domain. yet. again.
  • Fixed an issue where the Omnibar search would not show any results unless it included at least one building. Which is an absolutely ridiculous requirement for any search bar. Seriously!

Odds + Ends

  • We joined the rest of the internet in updating our privacy policy for the EU's new privacy laws, a policy responsible for emails flooding your inbox recently.
  • The event composer will automatically focus the title field when opened, making booking keyboard-friendly again.
  • When registering an account, we'll now give a few extra options for managing the types of notifications to send up front.
  • Admins can now disable and re-enable desks, just like spaces.
  • Maps include more points of interest and labels, making that long journey to the elevator a bit more manageable.

Edit and delete Microsoft recurring events

Editing and deleting recurring events is just as easy from Outlook, Google, or Robin. Users can now manage an entire event series wherever they manage their calendar. As part of this upgrade, we'll also remove the Beta flag for Google recurring events.

Organizations which choose to restrict recurring events may still do so from the scheduling policies. Learn more, here.


Restrict access to your Status Board links

Admins can now add IP whitelists to Status Board configurations.

This prevents unauthorized access to your secret board links and protect current office availability from prying eyes. When enabled, boards will only load event information on the approved networks. Lock it down!

IP Whitelists for Status Board

You can find IP restrictions under Advanced Settings when editing a board configuration. Whitelists are available on a per board basis, so you can create different rules for each using a combination of IP addresses or CIDR blocks.

A full walkthrough is available in the help center.

Fixed in April 2018

A collection of fixes and recent quality of life improvements:

  • When folks chose to mask event details for Rooms and Status Board, the event organizers were being unusually shy. Admins now have the flexibility to show (or hide) organizer information again.
  • We prevented all day events from turning into multi-day affairs with a fix to Rooms. All day events will now end, as expected, at midnight.
  • In one of the more meta bug fixes this month, some folks reported an issue with ... issue reporting. Organizations with support addresses configured now see issue reporting as expected.
  • Office 365 users may now add multiple spaces to their event using the add-in, making it easier to collaborate across offices.
  • In the spirit of spring cleaning, the web dashboard saw a handful of design improvements to prepare for this summer's settings redesign. Lists and checkboxes now look a little better.
  • Expired insights reports will now show a helpful error page instead of woefully generic 404's.
  • Need to end a trial early? We added a link on the Settings page that will let you end a product trial before the two weeks is up.
  • Added unique invoice ID's to billing statements to help keep your finance team happy and organized.

Updated privacy policy for GDPR

We’re updating our privacy policy in preparation for the EU’s General Data Protection Regulations (GDPR) later this month. To keep things simple, here are the highlights:

  1. These changes include more detail on how information is stored and processed within the United States.
  2. It also adds clarifications for compliance with GDPR and Privacy Shield between the EU and Switzerland.
  3. There are no substantial changes to how Robin collects and uses your data.

You can review the updated privacy policy here. If you have questions about these changes, we’re here to help:

🇪🇺 See the GDPR explainer for more details on how to request data protection and transfer agreements.

Robin is ready for GDPR

The EU’s 🇪🇺 General Data Protection Regulations (GDPR) go into effect May 25th. Like the rest of the Internet, Robin is getting ready. Here's what you need to know as we all prepare for the next great internet acronym:

  1. Robin is a Processor under GDPR. Data Protection and Data Transfer Agreements are available for customers subject to GDPR. Account administrators may request updated agreements via
  2. We’ve engaged third party compliance reviews through Sphaerist Advisory and TrustArc's GDPR Priorities Assessment to ensure legal agreements, processes, and data-governance are compliant. These changes are already underway, and will be completed by the time GDPR takes effect.
  3. As part of this process, we’ve added better explanations for how Robin uses cookies throughout the apps. You can find more information on cookies in our help center.

We'll share more in the coming weeks as we complete the policy updates. Email for compliance questions or help completing your internal process.

Dig into utilization data with new exports

The leaderboard answers key questions about how frequently spaces in your organization are booked for events. Now, admins can export that data to CSV, and segment or filter as needed to answer the questions that are meaningful to your organization. This data set can help answer questions like:

  • Which space types are used most frequently in our Boston and the New York offices? Should we replicate those while we do our build out in London?
  • What % of the day are spaces booked on the 5th floor? Are there any abandoned events we can clear from the calendar to free up time?
  • What do the spaces used most frequently have in common? Can we replicate those features in other spaces in our office?


Weekly insights, in your inbox

Admins who subscribe to Robin’s digest email received a new and improved version in early April. You can now answer questions about your team's meeting culture on a weekly basis, including the busiest day and most common meeting duration.

Shorter meetings keep people focused on the discussion at hand, and free up time in the day for focused work. If you see meetings trending over the 45 minute mark, consider implementing scheduling policies to encourage shorter events.


If you'd like to update your notification preferences to start receiving these emails, here's how.

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